J.Crew Group news and archive

Madewell expands its popular Insider loyalty program

Madewell has made changes to its loyalty program to help incentivize shoppers to spend more. The Madewell Insider program initially launched four years ago and is currently used by about 62 percent of the brand's shoppers. The program will now work on a point-based system to allow members more benefits. Insiders will earn a point for every...

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J.Crew swings to Q4 gain, extends Madewell IPO deadline

J.Crew Group has swung to a profit in the fourth quarter of the year and announced an extension to the deadline date of its upcoming IPO of its Madewell brand. For the three months to 1 February, the group reported net income of 1.5 million dollars compared with a net loss of 74.4 million dollars in the prior-year period. Total group revenues...

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J. Crew names new Chief Customer Officer

J.Crew Group, Inc. has announced that it has named Billy May their new chief customer officer for the J.Crew Brand, effective July 15. As chief customer officer, he will lead customer-facing aspects of the business and be responsible for advancing J.Crew's digital transformation across marketing, loyalty, stores, and ecommerce. May will report...