Omnichannel news and archive

How fashion retailers can survive the lockdowns and create omni-channel experiences for future growth

In this exclusive interview with FashionUnited, Koen Vanpraet, CEO of payments provider PXP Financial, offers some some practical advice for fashion retailers looking to move past lockdowns and pandemic-related challenges. Blending digital and in-store experiences and offering a broad choice payment wise can turn the tables for clothing brands...

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Fashion brands not meeting customers’ omnichannel expectations, study reveals

A new study has found that fashion brands are not delivering the omnichannel experience that customers expect, particularly when it comes to flexible and fast delivery and returns services, and modern customer support services. The study, which was conducted by retail automation platform Veeqo, found that only six percent of brands meet...

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Tendam on its name change, omnichannel strategy and future plans

Amsterdam - It’s been just over a year since European fashion retailer Tendam, formerly known as Grupo Cortefiel, announced a change of name as part of the group’s ongoing strategic plan to address the future challenges of internationalisation, growth and digitisation. In the past two years, since the announcement of its restructuring plans, the...

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How JD.com envisions the future of retail

Amsterdam - To get an idea of how the future of retail might look like, it’s always worth turning to China with its tech-savvy consumers and its companies pushing the boundaries of e-commerce. Here are three takeaways about the future retail landscape, according to Chinese online retail giant JD.com. No borders “The future of retail is about...

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Many retailers are closing the wrong stores, says McKinsey

More than 7000 stores closed in the US in 2017, and the trend continues into 2018. As traffic in US shopping malls decreases, investment bank Credit Suisse forecasts 25 percent of all American malls to close by 2022. However, some companies may be choosing the wrong shops to close, according to a recent study by management consultancy firm...